| Job Description |
- Execute the tactical Precision Ag plan for Africa and the Middle East (AME), aligned with Region 1 priorities, commercial objectives, product roadmaps, and market readiness, while providing targeted support across Asia.
- Must - hands on, detailed and fresh understanding and experience of company Precision Ag technologies.
- Travel frequently across AME and Asia to deliver classroom, workshop and firsthand in-field training, product demonstrations, dealer enablement, and customer support, including extended periods away from the home location where required.
- Deliver practical training and support across company Precision Ag technologies and solutions, including displays, receivers, guidance, and automation, company Link connectivity, Operations Center, Precision Essentials, subscriptions and licenses, documentation, section control, rate control, sensing and advanced automation solutions, as applicable by market.
- Build dealer capability through structured learning paths, instructor-led sessions, train-the-trainer activities, competency assessments and follow-up coaching for sales, technical, support, and demonstration staff.
- Coordinate product and solution readiness, launches, pilots and demonstrations, including market assessment, dealer communication, equipment and software preparation, activation, training, feedback collection, and post-launch adoption support.
- Work closely with Region 1 Product Support, Sales and Marketing, dealer teams, Global ISG teams and other stakeholders to implement, maintain and grow Precision Ag solutions in AME and Asia.
- Support and coordinate field issues involving ordering, activation, subscriptions, license renewals, connectivity, calibration, compatibility, troubleshooting, and effective utilization of Precision Ag solutions.
- Drive connected-machine growth, Precision Essentials adoption, subscription activation and renewal, customer profile quality, and sustained use of digital solutions, using approved systems and processes.
- Develop market forecasts, dealer and customer opportunity analyses, competitive comparisons, business cases, action plans, and performance reporting; identify regulatory, compliance, connectivity and localization requirements and coordinate required actions.
- Maintain regular dealer and customer engagement, lead assigned workstreams, capture field feedback, create market-relevant training and communication material, escalate risks, and ensure actions are completed with clear ownership and measurable outcomes.
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| Inherent Requirements |
Required
- Firsthand experience with company Precision Ag technologies, Operations Center, company Link, StellarSupport, displays, receivers, guidance, automation, subscriptions, and activation processes.
- Demonstrated ability to provide firsthand technical training and explain complex technology to dealer sales, technical and customer audiences.
- Ability and willingness to travel frequently across AME and Asia, hold a valid passport and driver licence, and work safely in fields, workshop, and customer environments.
- Strong problem-solving and decision-making skills in complex, multi-country environments, including troubleshooting, prioritization, and timely escalation.
- Solid business acumen and a purposeful mindset, with the ability to develop action plans, track execution and deliver measurable adoption and utilization outcomes.
- Excellent written and verbal English communication skills, with the ability to tailor training and messages for diverse cultures, audiences, and delivery modes.
- Strong ownership, planning, accountability and cross-functional collaboration across dealers, customers, Sales and Marketing, Product Support, engineering, compliance, and global technology teams.
Desired
- Experience supporting dealers and customers across Africa, the Middle East and/or Asia, including field demonstrations, machine setup, calibration, commissioning, and troubleshooting.
- Proven sales, customer success, dealer development, tactical marketing, or customer/dealer relations experience.
- Ability to analyze market and customer data, define opportunities and execute action plans aligned with business objectives.
- Understanding of market-specific regulatory, homologation, connectivity, compliance, and product-readiness considerations.
- Adaptive mindset with the ability to assess current state, define future state, drive change, and support technology adoption; additional language capability relevant to AME or Asia will be advantageous.
Education
- Bachelor's degree in Agricultural Engineering, Agriculture, Agronomy, Business Administration, Marketing/Sales, Technology or a related field, or equivalent work experience. University Degree (4 years or equivalent).
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